Last updated: 2026-05-27
Introduction
This Privacy Policy explains how Openbridge ("we," "us," or "our") collects, uses, stores, and protects your personal information when you visit our website or interact with our services. We are a construction company based in Saskatoon, Canada, providing residential and commercial building services.
Our principal place of business is located at 510 2nd Ave N, Saskatoon, SK S7K 2C8, Canada. This policy applies to all information collected through our website, contact forms, email communications, and phone inquiries.
We take your privacy seriously. This document is written in plain language so you can understand exactly what happens with your data. If anything here is unclear, reach out to us at [email protected] and we will be happy to explain.
Information We Collect
We collect information in several ways, depending on how you interact with us.
Information you provide directly. When you fill out our contact form, request a quote, or send us an email, you may provide your name, email address, phone number, project address, and details about your construction needs. You choose what to share. We only ask for information that helps us respond to your inquiry effectively.
Information collected automatically. When you visit our website, our servers automatically record certain technical data. This includes your IP address, browser type and version, operating system, the pages you visit on our site, the time and date of your visit, and the referring website that directed you to us. This information helps us understand how people use our website and identify technical problems.
Cookies and similar technologies. Our website uses cookies — small text files stored on your device — to improve your browsing experience and analyze site traffic. Some cookies are essential for the website to function properly. Others help us understand visitor behavior. You can control cookie settings through your browser. For more details, please see our separate Cookie Policy page.
How We Use Your Information
We use the information we collect for specific, limited purposes.
Primarily, we use your contact information to respond to your inquiries. When you ask about our construction services, we need your details to get back to you with relevant information. Simple as that.
We also use information to improve our website. By analyzing how visitors navigate our pages, we can make the site more useful and fix problems. This analysis uses aggregated data and does not focus on individual users.
If you request specific information — a quote, a callback, details about a particular service — we use your data to fulfill that request. We may also use your email address to send follow-up information related to your inquiry, but we do not add you to marketing lists without your explicit consent.
Finally, we may use information to comply with legal obligations, resolve disputes, or enforce our agreements. This is rare but necessary to mention.
Legal Basis for Processing
Under Canadian privacy law, we process your personal information based on the following grounds:
Consent. When you submit a contact form or send us an email, you consent to our use of that information to respond to you. You can withdraw consent at any time by contacting us.
Legitimate interests. We have a legitimate business interest in understanding how our website performs, preventing fraud, and improving our services. We balance these interests against your privacy rights and do not use data in ways you would not reasonably expect.
Contractual necessity. If you engage us for construction work, we need to process certain information to fulfill our contractual obligations — scheduling, communication, invoicing, and so forth.
Legal obligation. Sometimes we must retain or disclose information to comply with tax laws, safety regulations, or valid legal requests from authorities.
Sharing With Third Parties
We do not sell your personal information. Period.
We may share information with service providers who help us operate our business. This includes our website hosting provider, email service, and analytics tools. These providers only access data necessary to perform their services and are contractually obligated to protect it.
We may disclose information if required by law — for example, in response to a court order, subpoena, or government investigation. We may also share information to protect our legal rights, investigate potential violations of our terms, or protect the safety of any person.
If our business is sold, merged, or restructured, your information may be transferred as part of that transaction. We would notify you of any such change and the choices available to you.
Data Retention
We keep your personal information only as long as necessary for the purpose it was collected.
Contact form submissions and email correspondence are retained for as long as needed to address your inquiry and maintain records of our communications. For completed construction projects, we retain relevant records for the period required by applicable laws and professional standards — this is important for warranty purposes and regulatory compliance.
Server logs containing technical data are retained for a limited period to analyze website performance and security. After this period, logs are deleted or anonymized.
When information is no longer needed, we securely delete or anonymize it.
Your Rights
You have rights regarding your personal information. Here is what you can do:
Access. You can request a copy of the personal information we hold about you.
Correction. If your information is inaccurate or incomplete, you can ask us to correct it.
Deletion. You can request that we delete your personal information, subject to certain exceptions (such as legal retention requirements).
Restriction. You can ask us to limit how we use your data in certain circumstances.
Portability. Where technically feasible, you can request your data in a structured, commonly used format.
Objection. You can object to processing based on legitimate interests.
Withdraw consent. If processing is based on your consent, you can withdraw it at any time.
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable timeframe. If you believe we have not handled your request appropriately, you may lodge a complaint with the Office of the Privacy Commissioner of Canada or the relevant provincial privacy authority.
Cookies
Our website uses cookies to function properly and to help us understand how visitors use our site. For detailed information about the cookies we use, their purposes, and how to manage your preferences, please refer to our Cookie Policy page.
Children's Privacy
Our services are not directed at children under 16 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately at [email protected], and we will take steps to delete that information.
International Transfers
Our website may be accessed from outside Canada, and some of our service providers may be located in other countries. When your information is transferred internationally, we take steps to ensure it receives appropriate protection consistent with this policy and applicable law.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes might be necessary due to new legal requirements, changes in our business practices, or improvements to our website.
When we make changes, we will update the "Last updated" date at the top of this page. For significant changes, we may provide additional notice on our website. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, want to exercise your rights, or have concerns about how we handle your information, please contact us:
Email: [email protected]
Mail: Openbridge, 510 2nd Ave N, Saskatoon, SK S7K 2C8, Canada
We aim to respond to all privacy inquiries promptly. Your questions and feedback help us improve our practices.